• Apple Begins iPhone 5 Battery Replacement Program for Some Faulty Batteries

    Apple launched a new program on Friday for those with iPhone 5 handsets experiencing battery issues called the iPhone 5 Battery Replacement Program. Apple notes that a very specific batch of iPhone 5 units manufactured between September 2012 and January 2013 may be affected and can cause sudden poor performance of the device's battery life:

    Apple has determined that a very small percentage of iPhone 5 devices may suddenly experience shorter battery life or need to be charged more frequently. The affected iPhone 5 devices were sold between September 2012 and January 2013 and fall within a limited serial number range.
    The program's page allows you to enter your device's serial number to determine if you are eligible for the program. The program, which is similar to Apple's iPhone 5 Sleep/Wake Button Replacement Program, allows the user with an affected device to mail in the device to one of Apple's repair centers to be repaired at no cost to the user, and then the repaired device will be mailed back to the user.

    If mailing isn't an option for you, you can also drop your device off directly at a local Apple Store or Apple repair center to be tested and repaired without having to mail anything.

    Those that wish to enroll in the program will need to restore their device to factory settings after having disabled Find My iPhone and creating a backup of the device's user settings and content. The backup will be used to restore from when the user gets their device back after the repairs are finished.

    Are you experiencing battery issues on your iPhone 5? if so, then this program may be a solution for you. You should check your serial number to see if you're eligible first if not, you can try following our ten tips for improving battery life on your iOS 7 device to see if you can personally remedy the issue.

    Sources: Apple
    This article was originally published in forum thread: Apple Begins iPhone 5 Battery Replacement Program for Some Faulty Batteries started by Anthony Bouchard View original post
    Comments 13 Comments
    1. kiefferbp's Avatar
      kiefferbp -
      Well no wonder why my iPhone 5's battery all of a sudden went to complete garbage and I couldn't fix it no matter what I did! My iPhone 5 was purchased in October 2012 and is eligible for this by their checker. The battery dies at whatever percentage it pleases, and I have tried every trick in the book to calibrate the battery. BTW, BatteryDetective reports my iPhone 5's max capacity to be around 600-700 mAh (changes a lot)---I know this number isn't supposed to be very accurate, but it was around 1200-1300 mAh for quite a long time before it went to crap.

      Looks like I may come back to Apple!
    1. jackbauerctu's Avatar
      jackbauerctu -
      I bought my iPhone 5 on launch day. About a year later my phone would go from 100% to 30% within an hour and then just die. Took it to apple under AppleCare, got the battery replaced. 6 months later, same thing. Took the phone to apple. They couldn't figure out what was wrong so they just gave me a new iPhone 5. Not really having issues anymore.
    1. turdsmoka's Avatar
      turdsmoka -
      I replaced the battery myself last weekend. Thanks Apple.
    1. cowburnator's Avatar
      cowburnator -
      Bout time apple
    1. fleurya's Avatar
      fleurya -
      My wife's phone has been having battery issues. Checked and hers is eligible. Taking it in tonight.

      Thanks for the info!
    1. BennyPR's Avatar
      BennyPR -
      This BRP only work with iPhone on 1 year warranty or pay for replacement. Go to Apple - Support - Check Your Service and Support Coverage.

    1. fleurya's Avatar
      fleurya -
      Set an appointment and went to the store.

      Waited 20 minutes past my appointment time only to be told they haven't gotten any batteries in stock yet. Too bad they could let you notify them to order one for you online using your serial number so you don't have to waste time with 2 appointments!

      Also, their website for battery replacement says to erase all data from your phone. But then at the store they say you don't have to. Thanks for wasting more of my time!!
    1. Jahooba's Avatar
      Jahooba -
      How are these kinds of manufacturing problems overlooked for an entire two years?

      Why are batteries such finicky technology still? It's not like it's a new technology - manufacturing them should be entirely consistent by now.
    1. Anthony Bouchard's Avatar
      Anthony Bouchard -
      Quote Originally Posted by Jahooba View Post
      How are these kinds of manufacturing problems overlooked for an entire two years?

      Why are batteries such finicky technology still? It's not like it's a new technology - manufacturing them should be entirely consistent by now.
      The new technology probably comes from the engineering feat that comes from trying to pack so much power into such a little device. The more we demand, the more chances these companies have to take in order to make it work in a way it has never worked before.

      Anyhow, since the issue has just now been deemed a manufacturer defect, it's good news to those with iPhone 5 handsets because that means their already two-year-beat battery is going to be replaced with a brand new one, ultimately breathing new life into their already two-year-old device.
    1. gbosh's Avatar
      gbosh -
      My iPhone 5 is not covered by this, but the battery still sucks. I can't get through a day of even minimal use without getting the 20%/10% warnings
    1. Perceptum's Avatar
      Perceptum -
      At least on of my two problems will be solved. Now if Apple would only fix the down volume button problem which plagues so many people.
    1. Roadw3's Avatar
      Roadw3 -
      I'm in the same boat with the battery. It would show 1% for hours and then sometime shut off at 40 percent and need to be charged. I've been making sure not to let it drop below 50% because no telling what it would do.

      I called a local place in my city, since there is no Apple store here, and they said they needed to run a software diagnostic and send it to apple. Do I need to dump the jailbreak until the battery is replaced? Don't want to have any bumps in the road. The guy said they needed to take the phone apart to make sure there was no "modifications". I told him it's a phone, not a car.
    1. linkincyde's Avatar
      linkincyde -
      How do i completely remove all jailbreak tweaks? My iphone is eligible in battery replacement program but it shouldnt be jailbroken. I know how to restore but some jailbreak files are not deleted.
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