• HSBC Experiences Issues with Apple Pay while Barclays UK Vows Future Support



    It appears that Apple Pay’s UK debut didn’t go as smooth as it could have as HSBC customers weren’t able to use the service despite the bank’s status as an official launch partner. At roughly the same time, Barclays recently announced upcoming support for Apple’s contactless payment solution.

    Customers of HSBC and its First Direct internet banking arm expressed disappointment that their accounts were not among the first to be compatibility with Apple’s touchless payment technology according to The Telegraph. It should be noted that the bank has more than 16 million customers in the region. Previously HSBC was one of the original supporters of Apple Pay advertising that it was going to be one of the Cupertino California company's original eight launch partners but it has since changed. Bank representatives ended up answering customer concerns on Twitter where the said support was “launching soon,” while others narrowed down the timeframe to sometime in July. What makes the whole thing more ironic is that virtual HSBC cards still show up prominently on Apple’s promotional Apple Pay screenshots for the UK market.

    As HSBC was in the lime light, competing bank Barclays took to Twitter to announce that they will be supporting Apple Pay in the future for debit cards and Barclaycard credit cards. Previously the bank was conducting “constructive” talks with Apple but fell short of announcing a solid commitment. At the time, the decision was attributed to the banks investment in its own bPay contactless payment initiative. Despite the overtures, the bank has yet to show up on Apple’s official list of partner banks. The second wave of UK bank support is expected to hit in fall.

    Source: The Telegraph, Apple Pay, Barclays UK (Twitter)
    This article was originally published in forum thread: HSBC Experiences Issues with Apple Pay while Barclays UK Vows Future Support started by Akshay Masand View original post
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