• Apple Begins Recalling a Small Number of Third-Generation Apple TVs Over Wi-Fi Issues



    Apple has reportedly started proactively reaching out to certain customers via E-mail if they've recently purchased a third-generation Apple TV about a recall for the product. Although it was originally unknown what was wrong with the units, it has been uncovered that the problem is with Wi-Fi connectivity, such as problems locating a network, problems joining networks, and having dropped or intermittent connections on a network.

    The e-mail will give the user information about how to go about the return so that a new unit can be shipped out directly from Apple. It's interesting to Apple to be recalling the product in this way, as Apple usually posts a bulletin online so people can read it and check their serial number, but it suggests that the problem may only pertain to a seriously small amount of people.

    Apple apples to be shipping out a brand new Apple TV to these customers with a FedEx return label inside of the box for the customer to immediately return the old Apple TV being recalled, as MacRumors reports, which means customers don't have to be without their Apple TV during this return process.

    If you have not received the e-mail after purchasing a third-generation Apple TV, then your unit is likely not affected. It is good to see Apple doing good to customers that have purchased a faulty product and doing the best they can to get the item swapped out for them as soon as possible.

    Source: MacRumors
    This article was originally published in forum thread: Apple Begins Recalling a Small Number of Third-Generation Apple TVs Over Wi-Fi Issues started by Anthony Bouchard View original post
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