• iPhone Ranked #1 in J.D. Power Consumer Satisfaction Report

    The latest consumer satisfaction report by J.D. Power lists the iPhone as the #1 ranked smartphone.

    Apple ranks highest among smartphone manufacturers with a score of 791, performing particularly well in ease of operation, operating system, features and physical design. LG (772) and Samsung (759) follow Apple in the rankings.
    The report was made from a survey of 2,648 smartphone users who had owned their phone for less than two years between July and December 2008. Other manufacturers might want to start taking notes about what consumers consider important. According to the report

    Among residential smartphone owners, key factors are ease of operation (30%); operating system (22%); features (21%); physical design (18%); and battery function (9%).
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