The movement to curb AT&T’s throttling is gaining steam.
A man won an $850 ruling against AT&T in small claims court last week, and the man who helped represent him even posted a nice guide on how to levy your own small claims suit against AT&T. Now, Jane Foody, a physical therapist and AT&T unlimited data customer has started a petition on Change.org.
As of this story 57,413 people have signed the petition below:
Stop throttling the data speeds on plans with unlimited data!
Greetings,
I just signed the following petition addressed to: AT&T.
----------------
Stop throttling the data speeds on plans with unlimited data!
Dear Mr. Stephenson,
I demand that you immediately stop throttling the data of customers with unlimited data subscriptions. Customers retained unlimited plans because they were promised unlimited data. Slowing their download speeds by up to 99% effectively prevents mobile internet users from using their mobile devices for anything but the most basic of uses.
Your data throttling, which takes place without due process, clearly violates the spirit of the agreement your customers entered with you. Even worse, in many cases it appears that customers have received warnings for using too much data when using 2 - 3 gigabytes of data per month -- as much as the two tiered data plans AT&T now offers. AT&T has proven itself to be a bad-faith actor with respect to its customers again and again.
It's galling that in the face of criticism for this policy, AT&T has repeatedly blamed its customers for using too much data! Instead AT&T should look at its persistent failure to invest sufficiently in its own networks while selling data plans for which it couldn't provide adequate service. In fact, your company just threw away $3 billion it could have used for network expansion on a failed attempt to buy T-Mobile.
If the public is to have faith in your word as a company and as a brand, it is imperative that you stop throttling customers' data on unlimited plans today.
Sincerely,
[Your name]
Greetings,
I just signed the following petition addressed to: AT&T.
----------------
Stop throttling the data speeds on plans with unlimited data!
Dear Mr. Stephenson,
I demand that you immediately stop throttling the data of customers with unlimited data subscriptions. Customers retained unlimited plans because they were promised unlimited data. Slowing their download speeds by up to 99% effectively prevents mobile internet users from using their mobile devices for anything but the most basic of uses.
Your data throttling, which takes place without due process, clearly violates the spirit of the agreement your customers entered with you. Even worse, in many cases it appears that customers have received warnings for using too much data when using 2 - 3 gigabytes of data per month -- as much as the two tiered data plans AT&T now offers. AT&T has proven itself to be a bad-faith actor with respect to its customers again and again.
It's galling that in the face of criticism for this policy, AT&T has repeatedly blamed its customers for using too much data! Instead AT&T should look at its persistent failure to invest sufficiently in its own networks while selling data plans for which it couldn't provide adequate service. In fact, your company just threw away $3 billion it could have used for network expansion on a failed attempt to buy T-Mobile.
If the public is to have faith in your word as a company and as a brand, it is imperative that you stop throttling customers' data on unlimited plans today.
Sincerely,
[Your name]
Sign the petition, file your own lawsuit, do what you feel inclined to do. Maybe if enough people make enough noise AT&T will actually act like it appreciates its customers for once.
Click here to sign the petition.
*Thanks to Jane Foody for her cooperation and her fiance Jimm Cobb for the tip. More info and interviews to come soon*
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