• Wi-Fi Speed and Connectivity Issues Plague Some iPhone 5 Users

    by
    Akshay Masand
    Published on 2012-09-25 04:28 AM
    43 Comments Comments


    As more consumers tend to get their hands on an iPhone 5, more issues seem to be surfacing with the device. New reports are coming in of customers having a problem with the iPhone 5’s Wi-Fi connectivity. Many users are continually complaining about slow to no Wi-Fi connectivity while others are reporting simply slower-than-normal activity on the device. Users have been able to isolate their problem to when they connect to WPA2 encrypted Wi-Fi routers and found that moving to the much less secure WEP encryption or being unprotected can help resolve the issue for now.

    Since most Apple stores have unprotected Wi-Fi, the issue may not show up at all in-store. While some users said getting a replacement from Apple fixed the issue, others are reporting no success after getting a replacement unit either. It should be noted that there may be multiple Wi-Fi related issues that could be affecting users. Threads on the Apple discussion forums reflect the same issues among many customers.

    One Apple forum goer received confirmation from AppleCare that Apple seems to be aware of the issue but does not have a resolution available yet. He mentioned the following:

    Just spoke with iPhone AppleCare and they are definitely aware of the problem and Apple engineers are working on it. I asked if it was hardware or software related and she said the WPA2 issue seems to be software based and the non-connecting issue may be hardware based, but that they are still trying to identify the cause.
    According to the AppleCare representative, the issue is still being worked on and seems to only affect a small minority of iPhone 5 owners.

    Have any of you experienced any issues with your Wi-Fi connectivity on your iPhone 5?

    Source: Apple Discussion Forums (1) (2) via MacRumors
    This article was originally published in forum thread: Wi-Fi Speed and Connectivity Issues Plague Some iPhone 5 Users started by Akshay Masand View original post
    1. Categories:
    2. iPhone,
    3. Apple
    Comments 43 Comments
    1. PokemonDesigner's Avatar
      PokemonDesigner - 2012-09-25, 04:32 AM
      This is why people should have waited for the 5s. They never have problems when the s version is released (except maybe battery life which is also crappy in the 5). That's what I did for the 4 and may do for the 5 if I even upgrade to an iPhone. I'll probably switch to Samsung because the bigger screen from apple just sucks. I'd rather have a crash happy droid than an all around crappy iPhone.
    1. Just Dummy's Avatar
      Just Dummy - 2012-09-25, 04:36 AM
      The only advantage I saw in the 5 over my 4 was the camera which I could get in a 4s and the processor which is superfast. The issues with fit and finish, maps and screens are enough but factor in sub par wi-fi now too. I can't see a software issue considering nothing else on ios6 is having the issue.
    1. Channan's Avatar
      Channan - 2012-09-25, 04:49 AM
      Quote Originally Posted by PokemonDesigner View Post
      This is why people should have waited for the 5s. They never have problems when the s version is released (except maybe battery life which is also crappy in the 5). That's what I did for the 4 and may do for the 5 if I even upgrade to an iPhone. I'll probably switch to Samsung because the bigger screen from apple just sucks. I'd rather have a crash happy droid than an all around crappy iPhone.
      Bet you'd be surprised how little a good Android phone actually crashes.

      Why does Apple have so many problems with Wi-Fi in their devices lately?
    1. meatholes's Avatar
      meatholes - 2012-09-25, 04:50 AM
      Quote Originally Posted by PokemonDesigner View Post
      This is why people should have waited for the 5s. They never have problems when the s version is released (except maybe battery life which is also crappy in the 5). That's what I did for the 4 and may do for the 5 if I even upgrade to an iPhone. I'll probably switch to Samsung because the bigger screen from apple just sucks. I'd rather have a crash happy droid than an all around crappy iPhone.
      Why do people insist on coming to an iphone based forum to leave negative comments about apple products. I wouldn't even consider visiting an android forum to bash on their phones. If anyone truly believes the iphone 5 isn't worthy enough to be in their pocket, they're mistaken.

      Please note, that I have nothing bad to say about Samsung or their products, but apple in my humble opinion makes an unresistable product where it's quality is unmatched.

      The iPhone 5 is the only phone I'll want or need until the next generation is released. No wifi or cellular connectivity issues for me.
    1. kickerman65's Avatar
      kickerman65 - 2012-09-25, 04:52 AM
      No wifi speed problems here thats for sure. Safari is just speedy all around! And as a matter of fact i just speed tested an LTE spot in sac and its actually faster than my comcast wifi at home. Personally i love my new iP5! And i upgraded from a 4S which was also a great phone. And on a side note i think the new maps is awesome. I used it yesterday and its 100% times better than that crappy old google maps that used to come standard on iOS. It was accurate and the interface was easy to use. I love the fact that it shows on the lock screen and i love the fact that once you exit the app it lets you tap the status bar to return to it, similar to when you hit the home button in a phone call. I dont know what all the complaints are about.
    1. meatholes's Avatar
      meatholes - 2012-09-25, 04:52 AM
      Quote Originally Posted by LUFT5_THOR View Post
      The only advantage I saw in the 5 over my 4 was the camera which I could get in a 4s and the processor which is superfast. The issues with fit and finish, maps and screens are enough but factor in sub par wi-fi now too. I can't see a software issue considering nothing else on ios6 is having the issue.

      Different hardware can respond differently to iOS 6 or any software for that matter.
    1. Jeffewilliams's Avatar
      Jeffewilliams - 2012-09-25, 04:54 AM
      At some moments I think it's having problems and then at others I think it's not. I need some more time to try it on other networks I guess. The LTE is amazing! haha
    1. meatholes's Avatar
      meatholes - 2012-09-25, 05:00 AM
      Quote Originally Posted by kickerman65 View Post
      No wifi speed problems here thats for sure. Safari is just speedy all around! And as a matter of fact i just speed tested an LTE spot in sac and its actually faster than my comcast wifi at home. Personally i love my new iP5! And i upgraded from a 4S which was also a great phone. And on a side note i think the new maps is awesome. I used it yesterday and its 100% times better than that crappy old google maps that used to come standard on iOS. It was accurate and the interface was easy to use. I love the fact that it shows on the lock screen and i love the fact that once you exit the app it lets you tap the status bar to return to it, similar to when you hit the home button in a phone call. I dont know what all the complaints are about.
      You forgot to mention how fast the phone processes everything. I can also say with confidence that LTE has been faster than my Comcast cable connection. I've seen users post speeds of over 60 MBs..
    1. mbeezy81's Avatar
      mbeezy81 - 2012-09-25, 05:01 AM
      41.99 megs download 6 Megs upload on my iP5 with Apple router, secured...no problems here!!
    1. okitsugu's Avatar
      okitsugu - 2012-09-25, 05:26 AM
      Quote Originally Posted by PokemonDesigner View Post
      This is why people should have waited for the 5s. They never have problems when the s version is released (except maybe battery life which is also crappy in the 5). That's what I did for the 4 and may do for the 5 if I even upgrade to an iPhone. I'll probably switch to Samsung because the bigger screen from apple just sucks. I'd rather have a crash happy droid than an all around crappy iPhone.
      What is so crappy about the 5's battery life? I've been getting over 10 hours of full use out of the battery and 24 hours between charges. And seems like the reviews are even showing better than that.
    1. Gamemaster77's Avatar
      Gamemaster77 - 2012-09-25, 05:40 AM
      Quote Originally Posted by meatholes View Post
      Why do people insist on coming to an iphone based forum to leave negative comments about apple products. I wouldn't even consider visiting an android forum to bash on their phones. If anyone truly believes the iphone 5 isn't worthy enough to be in their pocket, they're mistaken.

      Please note, that I have nothing bad to say about Samsung or their products, but apple in my humble opinion makes an unresistable product where it's quality is unmatched.

      The iPhone 5 is the only phone I'll want or need until the next generation is released. No wifi or cellular connectivity issues for me.
      This isn't an Apple love site. I bash Apple for stuff all the time on here, doesn't mean I'm an Android Fanboy. In fact I've never used an Android phone. This is an Apple and jailbreak news site. I go on here because I have an iPod Touch and like to follow Apple. If Apple does something I don't like, I might comment on it. Simple as that.
    1. Bigmaxx2000's Avatar
      Bigmaxx2000 - 2012-09-25, 05:44 AM
      You know what's crazy? I'm having major wifi issues on my 4s with ios6, I am sure the issue is software related as my 4s was doing perfectly fine before I upgraded. I can also tell you that I always choose the restore method over the update method as I've found that alone eliminates half of the average bugs found after a new upgrade with most systems.
    1. Senyaichiya's Avatar
      Senyaichiya - 2012-09-25, 05:52 AM
      If it's just wifi I don't see much of a problem unless you have a really low data plan.
    1. onski's Avatar
      onski - 2012-09-25, 05:54 AM
      So far im loving my iphone 5, no problems at all.. Wifi works well and lte works way faster. I would say everything is running smooth and fast just as i expected. If your waiting for 5s then you might as well wait for iphone 6.. Or 6s or 7 maybe..
    1. subywrex's Avatar
      subywrex - 2012-09-25, 06:00 AM
      Quote Originally Posted by PokemonDesigner View Post
      This is why people should have waited for the 5s. They never have problems when the s version is released (except maybe battery life which is also crappy in the 5). That's what I did for the 4 and may do for the 5 if I even upgrade to an iPhone. I'll probably switch to Samsung because the bigger screen from apple just sucks. I'd rather have a crash happy droid than an all around crappy iPhone.
      You know they say ignorance is bliss.

      Gotta love people like you that write on things they don't know about. Guess what. When the 4s came out the only thing not changed was the screen an appearance. So it was still a full hardware change.

      It's a brand new product. And most Likely a software issue. We all know android has no software issues. Lmao.
    1. Mrteacup's Avatar
      Mrteacup - 2012-09-25, 06:01 AM
      Quote Originally Posted by PokemonDesigner View Post
      This is why people should have waited for the 5s. They never have problems when the s version is released (except maybe battery life which is also crappy in the 5). That's what I did for the 4 and may do for the 5 if I even upgrade to an iPhone. I'll probably switch to Samsung because the bigger screen from apple just sucks. I'd rather have a crash happy droid than an all around crappy iPhone.
      why are people assuming there will always be a new one with the s on it? People keep getting the wrong ideas... Like when people said it would be the iPhone 6..

      Apple isn't trying to not be successful and not make major differences every year! Just cause they happened too does mean they are going too!

      The battery life is not crappy in the iPhone 5! I have used lte on mine constantly and it lasted for like 5+hours!!!!!!!

      I don't blame anyone for switching to droids considering apple really hasn't been trying hard! However I stick with apple because of all my digital merchandise! Droids need an iTunes before I switch
    1. hogcia's Avatar
      hogcia - 2012-09-25, 06:16 AM
      I hated the 4s upgrade over the iPhone 4, but so far I'm happy with the i5. The only problem I'm having, is the 4g (non lte) is slower than my old 3G speeds. I don't have lte where I live or work.
    1. jwil736's Avatar
      jwil736 - 2012-09-25, 06:37 AM
      Quote Originally Posted by hogcia View Post
      I hated the 4s upgrade over the iPhone 4, but so far I'm happy with the i5. The only problem I'm having, is the 4g (non lte) is slower than my old 3G speeds. I don't have lte where I live or work.
      There is no way I would have switched from my 4s if I did not get LTE in my area, that was my selling point and I think it was most everyone else's. 4" screen? I don't think that was a big deal for ppl that have had other iphone for the fact they would have switched around 4 or 4s.
      I noticed slow speeds while at my in laws house, they have WEP as well and seemed sluggish but didn't do any speed tests will try next time I'm there. I'm trying to use all the LTE i can so I can be throttled, would like to find out what my throttled speed will be like.
    1. ZiMoTiK's Avatar
      ZiMoTiK - 2012-09-25, 06:44 AM
      I have WiFi problems in my iPad LTE running OS 6, first right after restore, it connected to my router, and then in few min, connection was lost, had to reboot the iPad, after that worked fine for a while, and now internet speed drops sometimes, to nothing and in a few goes back to normal.

      Also, i noticed battery life is shorter with OS 6.
      And issues with appstore, kinda slower now.
    1. kalpesh78's Avatar
      kalpesh78 - 2012-09-25, 07:08 AM
      Quote Originally Posted by kickerman65 View Post
      No wifi speed problems here thats for sure. Safari is just speedy all around! And as a matter of fact i just speed tested an LTE spot in sac and its actually faster than my comcast wifi at home. Personally i love my new iP5! And i upgraded from a 4S which was also a great phone. And on a side note i think the new maps is awesome. I used it yesterday and its 100% times better than that crappy old google maps that used to come standard on iOS. It was accurate and the interface was easy to use. I love the fact that it shows on the lock screen and i love the fact that once you exit the app it lets you tap the status bar to return to it, similar to when you hit the home button in a phone call. I dont know what all the complaints are about.
      Completely agree with you dude. Funny that i see so many droids hanging out on apple forums.
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