1. grizr's Avatar
    I had a jailbroken iphone v 5.x.x and I was having issues with it so I wanted to completely upgrade my phone to the newest software version (6.1.1 I believe?). When I plugged it in and selected to upgrade my phone in itunes I got an error after it finished. (Error 9 and -1). Now my phone wont turn on at all and is stuck at the screen telling me to plug into itunes.

    I have tried it in DFU mode and still nothing..

    Does anyone know how to fix this.

    Thanks
    2013-02-15 12:31 AM
  2. DarkXShadowX21's Avatar
    Ate you on windows or Mac?
    2013-02-15 12:32 AM
  3. grizr's Avatar
    Ate you on windows or Mac?
    I am on windows now but I did try on a mac and it didn't work either. Just tried again and got error 21 this time.
    2013-02-15 12:39 AM
  4. Bo Troxell's Avatar
    Follow this link, it will tell what the error means and how to resolve in most cases.
    iTunes Errors - The iPhone Wiki
    2013-02-15 12:43 AM
  5. DarkXShadowX21's Avatar
    Send me a pm

    Follow this link, it will tell what the error means and how to resolve in most cases.
    iTunes Errors - The iPhone Wiki
    No need for all that. This is a simple fix.
    2013-02-15 12:43 AM
  6. Bo Troxell's Avatar
    ^why wouldn't you post the fix, could help others.
    2013-02-15 12:44 AM
  7. DarkXShadowX21's Avatar
    ^why wouldn't you post the fix, could help others.
    All righty I'll post the fix here.

    On a mac,

    Open up a finder window and click on "GO/Go to folder" on the menu bar. Type in

    /private/etc

    Look for the hosts files.

    Open them up in any coding software such as coda, sublime, notepad+, or whichever you have.

    You will see lines in the code called:
    #74.208.10.249 gs.apple.com
    #127.0.0.1 gs.apple.com

    Delete these and save the document.

    You may be required to input a security password for changing a system file.

    If you aren't able to edit it and save it. Drag the files that contain the gs.apple.com to the desktop and open it from your desktop to edit and save. Then drag back to where they were.

    If you have any troubles, please feel free to let me know.

    These steps should be similar to windows. I don't have windows so I'm not entirely sure.

    Once you completed these steps, launch itunes and restore

    Last edited by DarkXShadowX21; 2013-02-15 at 12:52 AM.
    2013-02-15 12:45 AM
  8. grizr's Avatar
    All righty I'll post the fix here.

    On a mac,

    Open up a finder window and click on "GO/Go to folder" on the menu bar. Type in

    /private/etc

    Look for the hosts files.

    Open them up in any coding software such as coda, sublime, notepad+, or whichever you have.

    You will see lines in the code called:
    #74.208.10.249 gs.apple.com
    #127.0.0.1 gs.apple.com

    Delete these and save the document.

    You may be required to input a security password for changing a system file.

    If you aren't able to edit it and save it. Drag the files that contain the gs.apple.com to the desktop and open it from your desktop to edit and save. Then drag back to where they were.

    If you have any troubles, please feel free to let me know.

    These steps should be similar to windows. I don't have windows so I'm not entirely sure.

    Once you completed these steps, launch itunes and restore

    when I open hosts all I see is this.

    ##
    # Host Database
    #
    # localhost is used to configure the loopback interface
    # when the system is booting. Do not change this entry.
    ##
    127.0.0.1 localhost
    255.255.255.255 broadcasthost
    ::1 localhost
    fe80::1%lo0 localhost
    2013-02-15 01:12 AM
  9. grizr's Avatar
    when I open hosts this is what I see:

    ##
    # Host Database
    #
    # localhost is used to configure the loopback interface
    # when the system is booting. Do not change this entry.
    ##
    127.0.0.1 localhost
    255.255.255.255 broadcasthost
    ::1 localhost
    fe80::1%lo0 localhost
    2013-02-15 01:13 AM
  10. DarkXShadowX21's Avatar
    when I open hosts this is what I see:

    ##
    # Host Database
    #
    # localhost is used to configure the loopback interface
    # when the system is booting. Do not change this entry.
    ##
    127.0.0.1 localhost
    255.255.255.255 broadcasthost
    ::1 localhost
    fe80::1%lo0 localhost
    Check the hosts.umbrella file
    2013-02-15 01:16 AM
  11. grizr's Avatar
    Check the hosts.umbrella file
    dont have a host.umbrella file :/
    2013-02-15 01:24 AM
  12. DarkXShadowX21's Avatar
    dont have a host.umbrella file :/
    Hmm..that's odd. Any error I've ever had, this has been the fix for me and several others that I've helped with this problem.

    That's the only fix that I know.
    I wish I could be more help to you.
    2013-02-15 01:26 AM
  13. grizr's Avatar
    So I located hosts.umbrella on my windows and it worked!!

    Thanks you very much for your help good sir. May the gods shine brightly upon your beautiful mind.
    2013-02-15 01:39 AM
  14. viper1092's Avatar
    Would you mind saying where you found it? In case someone else has similar issue!
    2013-02-15 01:54 AM
  15. DarkXShadowX21's Avatar
    So I located hosts.umbrella on my windows and it worked!!

    Thanks you very much for your help good sir. May the gods shine brightly upon your beautiful mind.
    Awesome! I'm glad you found it and it worked for you!
    2013-02-15 04:32 AM
  16. Neil001's Avatar
    I had the same problem, iPhone 4S won't restore. It started when the phone was j/b way back on iOS 5.1.1 the phone would lock up at times and I have to "hard reboot" hold the power button and home button down until the apple logo appears and let go both power and home buttons. Sometime it works some times takes 2 to 4 times before the lock screen shows up..... I thing it has to do with Cydia, this all started when HACKCULO shut down and Cydia attemp to reload files " can't download xxxxxxxx files old files are being use" something like that. I try to re install the HACKCULO program thinking it was corrupted many more time until I learn it was shut down, so I deleted the HACKCULO program within Cydia. With the new release evasion, I restore and updated to 6.1 and this work for a few weeks and bam won't restore. Lucky I purchas the warranty so I got a new or refurbish phone.... My question is this I have find my phone setup and set it to lock and wipe phone, apple store has this phone now will it still lock and wipe the phone should they figure how to restart the phone with out restore the phone????
    2013-02-18 03:32 PM
  17. quis_p's Avatar
    All righty I'll post the fix here.

    On a mac,

    Open up a finder window and click on "GO/Go to folder" on the menu bar. Type in

    /private/etc

    Look for the hosts files.

    Open them up in any coding software such as coda, sublime, notepad+, or whichever you have.

    You will see lines in the code called:
    #74.208.10.249 gs.apple.com
    #127.0.0.1 gs.apple.com

    Delete these and save the document.

    You may be required to input a security password for changing a system file.

    If you aren't able to edit it and save it. Drag the files that contain the gs.apple.com to the desktop and open it from your desktop to edit and save. Then drag back to where they were.

    If you have any troubles, please feel free to let me know.

    These steps should be similar to windows. I don't have windows so I'm not entirely sure.

    Once you completed these steps, launch itunes and restore

    How do I do this using Windows 7 I seen that he found it but i when i searched in the My computer i could not find /private/etc
    2013-10-25 03:14 PM
  18. iYeow's Avatar
    How do I do this using Windows 7 I seen that he found it but i when i searched in the My computer i could not find /private/etc
    If you trying to edit the hosts file in Windows 7, run Notepad as admin and open up to Cwindows\system32\Drivers\etc\hosts.. you have to select all files to be able to see it ( *.* )
    2013-10-26 10:36 AM
  19. demodav's Avatar
    You can use the apple terminal.

    1) sudo nano /private/etc/hosts
    2) use admin password if you don't have one you can set it in system preferences >> users
    3) edit file
    4) control + o to save
    5) hit enter
    6) control + x to exit
    2014-01-22 10:14 PM
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