1. cellmate75's Avatar
    Ok my friend has a problem with her iPhone. She claims that she tried to upgrade to 3.0 she got an error message and it kicked her into restore mode, and itunes won't find it. Is there any ideas on how to fix this?
    She is not jailbroken and has never been jailbroken
    2009-06-26 08:33 PM
  2. L3G4L1Z3's Avatar
    What was the error message? Is she on Windows or Mac? Which iPhone generation? More details please.
    2009-06-26 08:46 PM
  3. cellmate75's Avatar
    Ok
    She doesn't remember the error message
    She is on windows
    It is a 2g
    tell me what else you need to know
    2009-06-26 08:49 PM
  4. Bo Troxell's Avatar
    DFU mode then restore in iTunes
    2009-06-26 08:50 PM
  5. cellmate75's Avatar
    it's in restore mode already
    Nothing is working for her
    And the worst part is we are doing is I'm doing it over the mypsace chat thingy
    2009-06-26 08:56 PM
  6. Bo Troxell's Avatar
    Then she is not in DFU mode, give her these instructions and video.
    INSTRUCTIONS
    Step 1. Turn off iPhone
    Step 2. Hold down the power and home button.
    Step 3. When you see the Apple logo, release the power button but continue holding the home button down.
    Step 4. Open iTunes and wait for it to tell you that it’s in restore mode.

    Alternative Method:
    Step 1. Connect iPhone to USB then listen to the sound when it connect and disconnect.
    Step 2. Hold the home and power buttons until hear the disconnect sound then release power button.
    Step 3. Wait until you hear another sound then release home button.

    [ame=http://www.youtube.com/watch?v=ROKCfzezGXw&feature=channel_page]YouTube - How To Set Your iPhone / iPod Touch In To DFU Mode And Unbrick Your Device[/ame]
    2009-06-26 09:02 PM
  7. cellmate75's Avatar
    OK we're trying it
    2009-06-26 09:17 PM
  8. Bo Troxell's Avatar
    If she gets it in DFU, she'll have no problem.
    2009-06-26 09:19 PM
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