1. iphone_travelloer's Avatar
    I have a mac and a PC and for some reason I cannot restore my firmware using my mac - all I get is a white screen of death when iTunes reports "preparing iPhone for restore". Fortunately I don't seem to experience this same issue with my PC laptop. In fact the white screen also kills iTunes and forces me to reboot my mac in order to get it back up again which is very unmac-like. FWIW, this problem occurs no matter which firmware I try to restore the phone with.

    Any ideas?

    Tried deleting iTunes from my Mac (OS X 10.5.1 with iTunes 7.6.1) and reinstalling it, but it does not seem to solve the problem.

    Any ideas would be most welcome as I don't really want to have to bring out my PC just to do a restore.
    2008-03-17 02:46 AM
  2. Poseidon79's Avatar
    Have you tried putting the phone in DFU restore mode first?
    2008-03-17 02:47 AM
  3. iphone_travelloer's Avatar
    Yep - only ever due restore with DFU so still not sure what is going on.

    FWIW, i have tried installing other firmwares using my mac and they also fail. Windows seems fine however. Any ideas on why the white screen of death is coming up on the mac?
    Last edited by iphone_travelloer; 2008-03-18 at 03:15 AM. Reason: Automerged Doublepost
    2008-03-18 03:15 AM