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  1. LBK_FL's Avatar
    I'm trying to open a PNG file in P-Shop CS4. I do have the png plug-in, but I keep getting an error message saying

    Could not complete your request because the file-format module can not parse the file.

    Any suggestions?

    PS I'm a newbie. Just joined today, so if this is the wrong question for this forum, lemme know what the correct one is and I'll repost it there.
    2009-11-11 01:29 AM
  2. cpjr's Avatar
    It should open no problem. Unless your trying to open a .png directly from the iphone....as they are encrypted by apple and cant be modified.
    2009-11-11 01:44 AM
  3. LBK_FL's Avatar
    That's what I was doing. Thanks.
    2009-11-11 05:56 AM

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