1. bellasera973's Avatar
    my boyfriend has had his iPhone for a while now, and everything was going just dandy until today when he started installing iActivator and all sorts of apps on it...

    he put it in his charger and went to sleep, woke up, turned it on, and on the screen is says "Activate iPhone- connect to iTunes"


    which he's done, and an error message comes up that says:

    "The iPhone "iPhone" could not be activated because the activation information was invalid. please try again later."

    how can he completely restore or reformat his iPhone so that it works again??
    2007-08-21 05:36 AM
  2. Rayne's Avatar
    Well, he can press and hold both the Home and Sleep/Wake buttons until he gets the yellow triangle screen that says "Please Connect to iTunes" and do a full restore.
    [r a y n e]
    2007-08-21 06:52 AM
  3. bellasera973's Avatar
    he's tried that, the only thing that comes up is the black screen with the silver apple in the middle
    2007-08-21 12:19 PM
  4. Cody Overcash's Avatar
    you must have it plugged in to enter restore mode
    2007-08-21 09:39 PM