1. wannagotopopeyes's Avatar
    So my phone's touch screen is messed up, and I need to get a replacement from Apple.

    I know my warranty is fine and there is no water damage or drop damage or anything, so I know I can get a new one, but the problem is that I never actually activated it using iTunes the "real" way.

    I've talked to Apple already, they can get me a new phone next week, but when I go to check on my warranty status on the Apple site, it tells me that my phone has not yet been activated... because I just used T-Mobile from day one

    So my question is if anyone knows a surefire way to get my phone "officially" activated, serial number in the system, so I can get a replacement phone?

    I was thinking that I could just get someone's AT&T sim card and put it in my phone and set it up as a new phone but not a new AT&T account, therefore activating my phone for use with that sim card, and then I can just take it out, take it to the store, tell them my SIM is in another phone to use for the time being, and get a new 1st gen. iPhone?

    I just need some feedback and/or ideas. Any help is greatly appreciated!

    Oh, and I'm not a Noob here, please refrain from stupid comments, I'm just looking for some ideas from fellow users who've replaced their phone with Apple Warranty
    i LOVE apple.
    2008-07-11 02:46 AM
  2. hiflyer's Avatar
    Your warranty is for 12 months regardless of activation according to the Apple warranty website.

    2008-07-11 03:14 AM
  3. wannagotopopeyes's Avatar
    Hmm. I read through all those numbered answers, and through most of the Apple Limited Warranty and I don't see anywhere where it mentions that the warranty is for one year "despite any activation".

    Though I'm not saying its not true or anything, but since I no longer have the original receipt from when I bought it from the AT&T store, the Apple Store said the only way they will tell if the warranty is good is by entering the serial on the site.

    Plus if I say "well I never activated it" they will say well how did you get to the home screen/apps to know that the bottom row of the keyboard is broken because of the touch screen?

    hmmm...... Maybe I can just not activate it and just virginize/restore/relock/etc and then just ONLY activate with Ziphone or some similar method, and just tell them that I don't know why it says I'm not activated? Tell them my (non-existent) AT&T sim is in another phone, not on me at the time, and show them the home screen/broken keyboard/touch screen issues, and act like I have no idea why its not registered in the system?

    I need a good plan lol.

    Any ideas...Anyone?!
    i LOVE apple.
    2008-07-11 06:43 AM